Tony Ngo

| MCSE, MCDBA, ITILv2, FCRA |Santa Ana, CA | (949) 910-5933 | https://www.linkedin.com/in/tonyngo1/ | OCTonyNgo@gmail.com | AWS | Azure | GCP

OBJECTIVE:

Experienced and results-driven IT professional with over 19 years of expertise in systems administration of Enterprise Corporation. Seeking the position of IT Systems Engineer.

PROFESSIONAL EXPERIENCE:

Sr. System Administrator | Western Digital Corporation | Irvine, CA | Oct 2014 – Jan 2024

Managed deployment patch over 480 servers monthly using System Center Configuration Manager (SCCM). Work with Engineer team using Tanium, Ivanti during patching.
Automated deployment of over 800 servers using Splunk and Crowdstrike, improving system efficiency.
Managed Active Directory to align user/service account access with application requirements.
Collaborated with backup teams to reduce costs and address disaster recovery issues.
Deployed and supported Microsoft Windows Server environments on Azure & AWS, including IIS and applications.
Implemented and maintained physical and cloud-based servers, storage, and network devices for smooth functioning environments.
Designed, operated, and maintained on-premises and cloud-based virtual server infrastructure, aligning with best practices.
Conducted troubleshooting and repairs of virtual systems, servers, and network equipment to ensure system integrity.
Implemented network server data backup, recovery, and disaster recovery plans.
Analyzed monitoring tool reports to recommend future growth paths and technologies.
Acted as the company-wide Microsoft Azure platform expert, overseeing the design, implementation, optimization, and maintenance of cloud-based solutions.
Ensured compliance with policies, procedures, and regulations, maintaining up-to-date documentation.
Spearheaded the design and implementation of infrastructure system solutions, reducing complexity and improving regulatory compliance while controlling costs.
Developed and supported innovative solutions across various platforms, collaborating closely with business teams.
Ensured alignment with organizational regulatory and compliance needs, establishing comprehensive monitoring strategies.
Developed comprehensive process and architecture documentation while meticulously monitoring Azure VMs in compliance with Policy Corporation security standards and SOX audit requirements.
Installed requisite software on Azure VMs to fulfill departmental requirements and enhance operational efficiency.
Provide Azure Conditional Access allow you to define policies based on various conditions such as user location, device health, and application sensitivity to enforce adaptive access controls and ensure secure access to resources.
Managed vendor relationships during acquisitions and migrations, facilitating domain transfers, purchases, and certificate renewals.
Provided support and maintenance for websites and applications in Windows and Linux environments, leading large-scale security projects.
Executed tasks such as installing, configuring, upgrading, domain transfers, migrating/deploying websites, and diagnosed and troubleshot Google Appliance, SSL. Also managed GlobalscapeFTP, WSFTP, WebDAV, DNS BlueCat & Infoblox, CheckMK, ServiceNow, Splunk, CrowStrike, Landsweeper, Nlyte(DCIM).
Facilitated the migration of the Applications Datacenter from Irvine to Las Vegas, ensuring a seamless and efficient process. Test the SSO configuration to ensure that users can seamlessly sign in to the VMs and access the hosted applications without having to enter their credentials multiple times.
Monitor the SSO solution for any issues or anomalies and ensure that appropriate logging and auditing are in place to track user access and activities.

System Engineer | CoreLogic Corp | Irvine | July 2007 – Oct 2014

Executed modifications to enhance efficiency, reliability, and performance, focusing on automation where feasible.
Installed, configured, and upgraded web applications, providing thorough 2nd level support and overseeing change control processes.
Oversaw web application deployments and configuration changes, ensuring strict adherence to established policies.
Executed tasks such as installing, configuring, upgrading, domain transfer, migrating/deploying websites, diagnosing and troubleshooting IIS6, IIS7, Google Appliance, and SSL.
Built and deployed server farms with applications for BU requests, collaborating with Microsoft Cluster environments.
Facilitated the migration of the Applications data center from Dallas, Santa Ana, CA, to Quincy, WA & Plano, TX.
Provided support and maintenance for websites in Windows/UNIX and applications (Webtrend, Teamsite, Opendeploy, Coldfusion, Ektron, Weblogic, Webserver Admin support, etc.).
Collaborated with the development team to deploy new code and design, utilizing ASP, HTML, JavaScript, VBScript, ASP.NET, ColdFusion, and PowerShell scripts.
Collaborated with vendors during acquisitions, managing domain transfers, purchases, and certificate renewals.
Conducted new/existing application deployments and configuration changes in accordance with changes and risk policies.
Utilized Microsoft Active Directory to manage Domain Controller/user SharePoint accounts.
Operated as a team member on a rotating on-call schedule, troubleshooting applications during on-call incidents, and performing DNS, and other services as required.
Provided 24/7 On-Call support, working with PM, and other teams to plan and deploy software upgrades, content migration, and configurations.

Network System Support Admin | Emulex | Costa Mesa | Jul 2004 - Jun 2007

Provided comprehensive administrative and technical oversight for various corporate websites and applications (Oracle, Geac, Agile, SharePoint, etc.).
Installed, configured, upgraded, diagnosed, and troubleshooted servers, IIS 5,6, and other hardware components such as BlackBerry devices, printers, telephone systems, and fax systems.
Offered support for ASP, HTML, JavaScript, VBScript, Visual Studio .Net, and ASP.NET, while applying AD Group Policy.
Managed account lifecycle, including creating and terminating accounts. Performed mailbox backups, copied, restored, and executed new/existing application deployments and configuration changes in alignment with policies and risk considerations.
Installed, upgraded, and configured web products and services, providing support for MS SQL Server, Access, Oracle, and SharePoint. Collaborated in backup and restore activities, utilizing Microsoft Configuration Manager.
Administered Exchange server, ensuring accurate and updated technical and non-technical documentation.
Utilized Microsoft Active Directory for the management of Domain Controller/user accounts, etc.
Configured TCP/IP settings, DNS, VPN clients, network and wireless cards, Ethernet switches and VLANs, Ethernet patch panels, and cable wiring to maintain LAN/WAN network connectivity for end users.
Provided support for SharePoint technologies, including WSS 3.0, offering 24/7 On-Call support and one-on-one training services.

EDUCATION & CERTIFICATIONS:

· MCSE, MCDBA, ITILv2, FCRA

· Engineer in Training/Foundation Engineer (EIT-FE)

· 10962 Advanced Automated Administration with Windows PowerShell

· SC-200T00 Microsoft Security Operations Analyst

· 10987 Performance Tuning and Optimizing SQL Databases

· WS-011T00 Windows Server 2019 Administration

· WS-012T00 Windows Server 2019 Hybrid and Azure IaaS

· 20740 Installation, Storage, and Compute with Windows Server 2016